FREQUENTLY ASKED QUESTIONS
Are you located in Hocking Hills?
Yes! Palmerosa Campground is located in the heart of Ohio's beautiful Hocking Hills region at 19207 Keifel Road, Laurelville, Ohio 43135. We offer peaceful camping surrounded by nature, with convenient access to popular attractions.
Approximate distances from the campground:
Old Man's Cave – 8 miles
Cedar Falls – 9 miles
Rock House – 9 miles
Conkle's Hollow – 10 miles
Whispering Cave – 10 miles
Ash Cave – 13 miles
Cantwell Cliffs – 15 miles
The Hocking State Forest bridle trail system is also accessible nearby.
What time is check-in and check-out?
RV and Tent Sites:
Check-in: 2:00 PM–6:00 PM
Check-out: Before 12:00 PM (noon)
Cabins:
Check-in: After 4:00 PM
Check-out: Before 11:00 AM
All times are Eastern Time. Guests arriving after office hours may use our contactless check-in process. Instructions are provided with your reservation. Early check-in and late check-out require management approval and are subject to availability.
What amenities does Palmerosa Campground offer?
Our amenities include spacious RV sites with water and electric hookups, wooded tent campsites, furnished rental cabins, three private bathrooms with hot showers, fire rings, picnic tables, a camp store, firewood for purchase, horse stalls, and convenient access to Hocking Hills attractions.
Whether you're visiting to hike, ride horses, or simply relax around a campfire, Palmerosa provides a peaceful place to enjoy the outdoors.
Amenities vary by accommodation. Trails Edge Cabin is located on a separate property.
Do you have private bathrooms and showers?
Yes. Palmerosa offers three private, lockable bathroom and shower rooms available to campground guests 24 hours a day. Each room includes a flush toilet, sink, vanity, and hot shower.
Do your RV sites have electric and water hookups?
Yes. Most RV sites offer 30-amp electric service, standard 110/120-volt outlets, water hookups, picnic tables, and fire rings.
Individual RV sites do not currently have sewer hookups. An on-site dump station is available for registered campground guests.
Please contact us before booking if you have questions about electrical requirements, RV length, or site suitability.
How many people are allowed at each campsite?
Tent sites: Maximum 4 guests.
RV sites: Maximum 6 guests.
Cabins: Maximum occupancy varies by cabin and is displayed during booking.
Depending on the site, up to two camping units may be permitted. All guests must remain within the occupancy limits of their reserved accommodations.
Can I check in early or check out late?
Early check-in and late check-out may be available depending on reservations and availability. All requests must be approved by management in advance. Unauthorized late departures may result in additional charges.
How do I pay for my reservation?
Reservations can be made securely through our website or by contacting Palmerosa Campground.
A 50% deposit is required at booking. The remaining balance is automatically charged to the payment method on file 14 days before arrival.
Reservations made within 14 days of arrival require full payment when booking.
Applicable taxes and fees are displayed during the reservation process. Optional travel protection may be available during checkout.
What is your cancellation and refund policy?
Palmerosa Campground maintains separate cancellation deadlines for campsites and cabins.
RV and Tent Reservations:
14 or more calendar days before arrival: Full refund of payments received, less a $25 cancellation fee and separately disclosed nonrefundable booking or processing fees.
Fewer than 14 calendar days before arrival: No refund of campsite payments already collected.
No-shows and early departures: No refunds for unused nights.
Cabin Reservations:
The following applies to Buckeye Cabin, Dogwood Cabin, and Trails Edge Cabin.
30 or more calendar days before arrival: Full refund of payments received, less a $25 cancellation fee and separately disclosed nonrefundable booking or processing fees.
Fewer than 30 calendar days before arrival: Cabin rental payments already collected are nonrefundable.
No-shows and early departures: No refunds for unused rental nights.
These cancellation deadlines also apply to holiday reservations.
Cabin Cleaning Fees:
If a cabin reservation is cancelled and the guest does not occupy the cabin, any cleaning fee already collected will be refunded, regardless of the cancellation date.
Applicable taxes will be adjusted as required by law. Separately disclosed nonrefundable booking and credit card processing fees are not refunded unless required by law.
Cancellation eligibility is determined by the date we receive your cancellation request, using Eastern Time. A request received exactly 14 calendar days before campsite arrival or 30 calendar days before cabin arrival qualifies for the applicable advance-cancellation refund.
Approved refunds are returned to the original payment method.
The cancellation policy accepted at the time of booking governs your reservation.
Can I reschedule my reservation?
Yes. Guests may request one reservation date change, subject to availability and management approval.
RV and tent reservations: Requests must be received at least 14 calendar days before the original arrival date.
Cabin reservations: Requests must be received at least 30 calendar days before the original arrival date.
A $25 rescheduling fee applies. New dates must fall within the same camping season, and any increase in reservation price must be paid.
Only one date change is permitted per reservation.
IMPORTANT: Once a reservation has been rescheduled, all lodging payments become nonrefundable if the guest subsequently cancels, regardless of the cancellation date. No additional rescheduling is permitted.
Unused cabin cleaning fees remain refundable if the cabin is not occupied. Refunds required by applicable law are not excluded.
Guests must acknowledge these conditions before a reservation change is approved.
What happens if it rains or the trails are muddy?
Palmerosa Campground operates rain or shine.
Cancellations due to rain, muddy trails, unfavorable forecasts, hot or cold temperatures, or changes in recreational trail conditions are subject to the standard cancellation policy when the campground remains open and the reserved accommodation is available.
Palmerosa does not control public hiking trails, horseback riding trails, state parks, or other off-site recreational facilities.
Trail conditions and closures do not automatically qualify a reservation for a refund.
If Palmerosa cannot provide the reserved accommodation, an appropriate refund or mutually agreed alternative will be offered.
Do you offer travel protection?
Optional travel protection may be available during booking. We strongly encourage guests to consider this option, especially when booking cabins, holiday stays, or trips planned well in advance.
Coverage and reimbursement are subject to the travel protection provider's terms and conditions.
Are your rates fixed?
No. Palmerosa uses variable pricing based on the season, day of the week, holidays, demand, and availability. Rates are displayed during online booking before the reservation is completed.
Do you provide daily housekeeping in the cabins?
No. Our cabins are cleaned and prepared before each guest's arrival, but daily housekeeping is not provided.
Cabins include linens, towels, basic kitchen utensils, and starter supplies of toilet paper and paper towels.
Guests staying multiple nights may wish to bring additional toiletries, towels, and other personal items.
Do I need horses to stay at Palmerosa Campground?
Absolutely not! Palmerosa welcomes all campers, whether you're visiting Hocking Hills to hike, explore waterfalls, enjoy nature, or spend a quiet weekend outdoors.
We offer RV camping, tent camping, and cabin accommodations for guests with or without horses.
How far is the bridle trail from the campground?
The Red Trail, also known as the Buckskin Canyon Loop, runs directly behind Palmerosa Campground.
To reach the marked trail entrance, exit the campground, turn left onto Keifel Road, and travel approximately 0.1 mile.
The trail connects riders to the Hocking State Forest trail system and the Horseman's Camp, approximately 3 miles away.
We recommend downloading trail maps before arriving because cell phone service can be limited.
What should I bring for my horse?
Guests bringing horses should arrive with their usual horse-care supplies and riding equipment.
Recommended items include water and feed buckets, hoses, ropes, clips, tie lines, muck-cleaning tools, approved pelleted bedding, feed, and tack.
Potable well water is available at Palmerosa. Guests with horses sensitive to changes in water may prefer to bring their own.
Pelleted bedding only. Straw and loose shavings are prohibited.
Can I stay in a cabin and bring my horse?
Yes, depending on availability and the arrangement needed for your horses.
Dogwood Cabin has a nearby tie-out area, and Buckeye Cabin has space for an appropriate tie-out.
Horse stalls are also located near the cabins:
Buckeye Cabin: 4 nearby stalls.
Dogwood Cabin: 2 nearby stalls.
Cabin parking is limited to one vehicle per cabin. Horse trailers must be disconnected and parked in the designated trailer parking area near the campground office.
Please contact us before booking so we can help arrange suitable accommodations.
Can I use a tent on an RV site if I want electric and water?
Yes! Guests who prefer tent camping but want access to water and electric hookups may reserve an RV site.
Not all RV sites are equally suited for tents, so we recommend contacting us before booking. Standard RV site rates apply.
Can I tent camp and bring horses for tie-outs or high lines?
Possibly. These arrangements must be approved by management before booking.
Our tent camping area has limited room for horse trailers, vehicles, and tie-outs. Only certain sites may be suitable for safely accommodating horses.
Please contact us before booking.
What is your parking policy?
Each campsite has designated parking for one vehicle or camping arrangement, with additional parking subject to management approval.
Additional vehicles and trailers may be directed to designated overflow parking areas.
Please do not park or drive on grassy areas unless authorized by management.
Do not drive through your site or another guest's site to reach your assigned campsite.
Guests requiring additional dedicated parking may need to reserve another site.
Is Palmerosa Campground dog-friendly?
Yes! Dogs are welcome at Palmerosa Campground.
A maximum of two pets is permitted per campsite. Dogs must be leashed and under their owner's control. Guests must clean up after their pets.
Pets must not disturb or threaten other guests or animals and must be registered with the campground upon arrival.
Aggressive behavior may require removal of the animal. Service animals are accommodated as required by law.
Please confirm any cabin-specific pet restrictions before booking.
What are your quiet hours?
Quiet hours are from 10:00 PM to 6:00 AM.
Please respect neighboring campers by keeping music, conversations, and other activities at reasonable noise levels.
Parties, loud music, and disruptive behavior are not permitted.
Is firewood available at the campground?
Yes. Firewood is available for purchase at our campground store.
Guests must follow all posted fire restrictions and applicable burn-ban requirements.
Never leave a campfire unattended, and make sure it is completely extinguished before leaving your site.
Do not burn trash, plastic, cans, or other prohibited materials in fire rings.
Where can I review your complete campground policies?
Our complete campground policies and Terms of Use are available at:
https://www.palmerosacamp.com/terms-of-use.html
The policies presented and accepted during booking govern each reservation.
How can I contact Palmerosa Campground?
Palmerosa Campground
19207 Keifel Road
Laurelville, Ohio 43135
Phone or Text: 740-416-1066
Email: palmerosacamp@gmail.com
Website: www.palmerosacamp.com
We look forward to welcoming you to Palmerosa Campground in beautiful Hocking Hills, Ohio!
